About Us

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Commercial Printer in New England

Upper Valley Press is located in the heart of the White Mountains in New Hampshire. It’s an unlikely place for a national commercial printing company and direct mail distributor to be located. But we love it here and our location does not limit our national reach. We are your reliable printer for time-sensitive material, meeting your deadlines for newspapers, advertising circulars and direct mail wherever you are in the U.S.

Incorporated in 1975, we employed 6 people and occupied a 4,300 square foot building. We now have 65,000 square feet and 80 employees and we are growing!

Design Print Distribute

Meet Our Executive Team

Upper Valley Press is led by an experienced group of executive officers having a long tenure within the company and the industry.

Phil Hayward

CEO

BIO

Philip has over 30 years of experience in commercial printing and direct mail guiding the overall strategic growth and success of the company.

Dennis DeVaux

CEO

BIO

Dennis has over 30 years of experience in management, operations and commercial printing ensuring continuous growth of the business.

Jim Trice

CHIEF FINANCIAL OFFICER

Jim oversees our financial strategies, procurement and corporate development to ensure we meet our goals.

Industry experience includes: High-Tech Manufacturing; Commercial Printing; Direct Mail; ESOP; and Risk Management.

Kevin Shelton

PRESIDENT

Kevin oversees all operations at Upper Valley Press, making sure we run smoothly and keep our procedures efficient.

Industry experience includes: Logistics; Lean Manufacturing; Digital and Print Execution; and Commercial Specialty Printing.

Janice Heathman

VP CLIENT SERVICES

Janice oversees client services and major sales for our commercial printing functions at Upper Valley Press.

Industry experience includes: Commercial Printing; Publications; Customer-Focused Service; and Business Development.

Cathy Harrington

VP HUMAN SERVICES

Cathy oversees all areas of Human Resources and makes sure we remember our employees are our most important asset.

Industry experience includes: Employee Relations and Benefits; ESOP, Legal Compliance; OSHA, EPA and DOT Compliance.

What Are Our Company’s Outstanding Qualities?

Customer Service

Going the extra mile is a matter of course at Upper Valley Press. We work around the clock to help you get your project completed, providing ideas, photos, design — anything and everything you need to make your commercial print project shine.

Once your job is in our hands, you can track the status of the work and speak directly to our qualified staff to resolve issues any time of day. We see your job through from design and composition to on-time delivery.

Consistently On Time

Reliable delivery of time-sensitive material is what we do. Being punctual is our business. When you print newspapers, circulars and shared mail, you better be able to meet your deadlines — and we do!

You can rest assured your commercial print project is safe with us. Our staff are masters of efficiency, even engineering special workflows for unusual situations.

Employee Satisfaction

Upper Valley Press is 100% employee-owned — and completely devoted to satisfying your commercial printing needs. Customer service increases our bottom line. And that profit is spread to our employees. It’s a win-win for employees and customers alike. Some things our employees enjoy about working here:

  • Being in a great outdoor recreational setting
  • Competitive benefits plan, including education
  • Encouragement for professional growth

Competitive Prices

Our competitive prices reduce the cost of producing your time-sensitive products. We work with you to cut sizes here and tweak quantities there. You won’t find a bigger bang for your buck than you will with Upper Valley Press.

We are with you from beginning to end, ensuring your print products arrive safely at their destination. We think you’ll agree: Assurances like these are worth their weight in gold.

Experience

Our long-standing experience means we know commercial printing and direct mail inside and out. There is no commercial print or direct mail question we can’t answer. As a reliable printer for time-sensitive material, we have finely tuned our distribution network to ensure on-time delivery. We are prepared to meet your print needs with best-in-class technology and modern printing techniques.

Is your current print provider failing to meet your expectations? Have you outgrown your printer’s capabilities? No problem — contact us and we will smoothly transfer your job to our presses without delay.

Attention to Detail

Attention to detail is what separates a successful print job from one that fails to meet your needs. Paying attention to the little things is how we make you look great. In fact, our focus on the small details is what sets us apart from our competitors. We quality control every step of production and delivery.

And communication? We get that right, too. For example, our internal tracking system helps us keep you informed on job status. And we’re experts in communicating important information to ensure that you understand what’s being done.